Privacy Policy

Last updated: 8 November 2026

Who is responsible

The controller is Eser Agar, trading as Agar Healthcare and Medical Education (NUIS M51708019V), Rruga Mustafa Xhabrahimi, AL-Konstruction GBI, N.12, Kati 3, Ap.2/1, Njësia Administrative Farkë, 1044 Tiranë, Albania. Contact: info@wartesacademy.com.

What we collect

From your purchase (sent to us by Lemon Squeezy): name, email address, country, order number, licence key and amount paid. We never receive your card details.
When you use the course: your sign-in email, an anonymised device identifier (to apply the 2-device limit), which videos you opened and when, and — in our server logs — IP address and browser type for security.
When you write to us: your message and email address.
On the public course page: no analytics or advertising cookies. After you sign in we set one cookie that is needed to keep you signed in.

The course does not ask for any health information. Please do not send us health details by email unless you want us to see them.

Why we use it

to give you access, apply the device limit and check refund requests (performance of our contract with you);
to keep accounting and tax records (legal obligation);
to protect the course against misuse and keep the service secure, and to count internally how many participants later contact our clinic (legitimate interest). These counts are never published with names.

Who receives it

Lemon Squeezy processes your payment as Merchant of Record under its own privacy policy; it may process data in the United States with appropriate safeguards. The course runs on servers operated by us. We do not sell your data and do not use it for advertising.

How long we keep it

Account and viewing data: during your access period and for 2 years after it ends (for refunds, disputes and repeat purchases). Records required by tax law: as long as the law requires. Server logs: 90 days.

Your rights

You can ask for access to your data, correction, deletion, restriction, objection and a copy in a portable format. Write to info@wartesacademy.com. You can also complain to a data-protection authority — in Albania the Commissioner for the Right to Information and Personal Data Protection, or the authority in your country of residence.