Refund Policy
Last updated: 8 November 2026
When you get a full refund
You get a full refund if both are true:
- you ask within 7 days of your purchase, and
- you have opened no more than 3 of the course videos with your account.
A video counts as opened when playback starts on your account. The preview videos that anyone can watch on the course page do not count.
How to ask
Email info@wartesacademy.com with the email address you used and your order number (it is on your Lemon Squeezy receipt). You can also contact Lemon Squeezy through the receipt. Refunds are paid by Lemon Squeezy to your original payment method, usually within 5–10 business days depending on your bank.
After a refund
Your access and licence key stop working as soon as the refund is made.
Other cases
Outside these conditions we do not give refunds, except where the law requires it. If a technical problem on our side stops you from watching and we cannot fix it, you get a full refund at any time during your access period.
Chargebacks
If something is wrong, please write to us first — we answer quickly. Opening a card dispute without contacting us may lead to your access being suspended while the dispute is reviewed.