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Refund Policy

Last updated: 8 November 2026

When you get a full refund

You get a full refund if both are true:

A video counts as opened when playback starts on your account. The preview videos that anyone can watch on the course page do not count.

How to ask

Email info@wartesacademy.com with the email address you used and your order number (it is on your Lemon Squeezy receipt). You can also contact Lemon Squeezy through the receipt. Refunds are paid by Lemon Squeezy to your original payment method, usually within 5–10 business days depending on your bank.

After a refund

Your access and licence key stop working as soon as the refund is made.

Other cases

Outside these conditions we do not give refunds, except where the law requires it. If a technical problem on our side stops you from watching and we cannot fix it, you get a full refund at any time during your access period.

Chargebacks

If something is wrong, please write to us first — we answer quickly. Opening a card dispute without contacting us may lead to your access being suspended while the dispute is reviewed.